Delete your Qii account

This page explains how to delete your account for the Qii app. You do not need to be signed in to read it.

Delete in the app

• Sign in to Qii.
• Open More, then your account (Account).
• Scroll to Delete account, tap it and type DELETE to confirm.

Your account is deleted straight away and you are signed out.

Delete by email

Email business@nairaspace.com from the email address on your account, with the subject “Delete my Qii account”. We will complete email requests within 30 days.

What is deleted

• Your account and sign-in
• Your email address
• Your name, phone number and delivery address

What may be kept

Payment records held by Flutterwave are subject to Flutterwave’s own retention policy. Any records we are legally required to keep may be retained for as long as the law requires.